Expertise
Medical Technology
Story behind
Our client is a leading global healthcare technology organisation specialising in advanced medical imaging hardware and software solutions. They provide hospitals, clinics, and diagnostic centres across Belgium with reliable and innovative medical imaging systems, backed by top-quality service and support.
This is you
Minimum 5 years of experience in a similar dispatching or service coordination role
Understanding of hospital environments and medical device workflows
Able to remain calm under pressure and quickly prioritise tasks
Fluent in French and Dutch; English is a plus
The role in action
The dispatcher ensures that Field Service Engineers (FSEs) are scheduled efficiently, and that customer calls are analysed, qualified, priorities (urgency) set, all necessary information gathered, and clearly communicated to the FSEs to enable effective interventions and follow-ups.
The Service Dispatcher will maintain close communication with customers, FSEs, and the Service Manager, making sure every engineer has the information and parts required for successful interventions. This is a back-office role that is central to operational excellence and customer satisfaction.
Your site of the deal
Work in a stable, globally respected healthcare organisation
Competitive salary with extra-legal benefits including hospitalisation insurance, group insurance, company laptop, and mobile phone
Possibility for 1–2 days of remote work per week
Senior candidates are welcome — experience is highly valued
Contact
If you are interested in this position and would like to know more about it, please contact:
Simon Thierie, Recruitment Specialist
T: +32 (0) 468 37 24 08
Marco Pachen, Recruitment Consultant
T: +32 (0) 473 98 21 47